Privacy Policy

Effective date:Ā May 8, 2025

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you enrol in or interact with the Writing ELT Materials course.

Information We Collect

When you register for this course, we may collect the following information:

  • Personal details: Name, email address, phone number.
  • Account information: Username, login credentials (secured), course progress.
  • Payment details: Processed securely via Kajabiā€™s integrated payment providers (Stripe, PayPal). We do not store your full payment information.
  • Communications: Any emails, messages, or feedback you send us.
  • Usage data: Course activity, time spent, pages visited (collected via Kajabi and analytics tools).

How We Use Your Information

Your information is used to:

  • Provide and manage your access to the Writing ELT Materials course.
  • Track your progress and generate a certificate of completion.
  • Send course-related updates, reminders, or optional mnewsletters (you can unsubscribe at any time).
  • Respond to customer support requests or inquiries.
  • Comply with legal obligations or resolve disputes.

How We Store & Protect Your Data

  • Your data is securely stored on Kajabiā€™s encrypted servers.
  • We implement industry-standard security practices to protect your personal information from unauthorized access or disclosure.
  • Only authorized personnel have access to your information for course management or support purposes.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data when:

  • Required by law (e.g., for legal compliance).
  • Necessary to process payments (e.g., Stripe, PayPal).
  • Using trusted third-party services (e.g., email marketing platforms, analytics) to improve your experience.

All third-party services we use are GDPR-compliant and maintain strong privacy standards.

Cookies & Analytics

Our course platform (Kajabi) may use cookies and similar tracking tools to improve performance, personalize your experience, and collect usage statistics. You can modify your browser settings to decline cookies if preferred.

Your Rights

Depending on your location (e.g., under GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of your data in a portable format.

To make any of these requests, contact us at: [email protected]

Data Retention

We retain your personal information for as long as necessary to provide access to the course, comply with legal requirements, and resolve any disputes. You may request deletion of your account/data at any time.

Policy Updates

We may update this Privacy Policy to reflect changes to our practices or legal requirements. If changes are significant, weā€™ll notify you via email or through the course dashboard.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact: [email protected]